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OUT SOURCING

Each year, more and more organisations outsource a growing range of activities. Outsourcing is a proven tool in improving business performance and transforming customer services. As a flexible, committed outsourcing partner, we consistently bring our clients measurable service improvements. Our capabilities allow us to transform and manage existing services along with the setup of completely new service infrastructures. This outsourcing capability and infrastructure enables us to step-up service efficiency, quality and flexibility, increase customer satisfaction and loyalty - and all at an agreed cost. What we bring our customers: • Inspired productive people • Streamlined administration processes • Effective ICT • Innovation • Improved customer services Supported by our extensive capabilities: • Comprehensive range of expertise and resources • Extensive business centre network • Flexible, efficient service agreements and delivery models - onshore, near shore and offshore